持续不断地优化现有流程，这些流程并不旨在通过很少的关键经验来进行根本性的改变，而是包括持续的改进和优化。例如，在通常由外部主持人指导的讲习班中，包括员工和经理在内的小组，分析现有流程领域，确定改进潜力并制定实施措施。

         Permanent optimisation of existing processes in small steps that are not targeted at radical changes through few key experiences, but rather comprises the continuous improvement and optimisation. For example, in workshops that are usually guided by an external moderator, small groups that include employees and managers, existing processes area analysed, improvement potential are worked out, and measures for implementation are developed.