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客户服务(Customer Service)

2020-07-02 10:09 阅读:164

       也称为产品“服务”,包括卖方在出售产品之前和之后提供的所有可选和补充服务。这包括购买前的售前服务,例如,以租赁,分期付款和租购的形式提供卖方咨询和融资支持,以及以旧换新的工业车辆。

英文介绍:

         Also called Product "service" comprises all optional and supplemental services a vendor offers before and after selling his products. This includes the pre-sales service before the purchase, such as, for example, vendor consulting and financing support in the form of leasing, instalment payment and hire purchase as well as trade-in of used industrial trucks.


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